PIZZATOWN Shipping and Delivery Policy
At PIZZATOWN, we aim to provide fast and reliable delivery services to our customers. Please read the following policies regarding shipping and delivery:
1. Delivery Zones
- We deliver within a [x] km radius of our restaurant location(s). Please check if your location is within our delivery area during checkout.
2. Delivery Time
- Our average delivery time is between 30-45 minutes, depending on your location and time of day.
- During peak hours, delivery times may be extended. We will keep you informed if there are delays.
3. Shipping Costs
- Delivery fees are calculated based on your location and are clearly displayed during checkout.
- Orders above [x] may qualify for free delivery.
4. Pickup Orders
- Curbside pickup is available at our restaurant locations. Once your order is ready, you will receive a notification via email or text. Please pick up your order within [x] minutes to ensure freshness.
5. Missed Deliveries
- If we are unable to deliver the order due to incorrect address or inability to contact the recipient, we will attempt to reach you via phone or email. If the issue cannot be resolved, the order may be canceled without a refund.
6. Delivery Partners
- We may use third-party delivery partners (such as UberEats, DoorDash) for certain orders. Delivery terms and conditions of these services will apply in such cases.